F.A.Q.

Happy to answer any question you have

你問我答

What are your rates? Do you have a pricelist? 你們有價目表嗎?

Our commission starts at a base of £800 (depends on the services, products needed and location). Let us know your needs and we will provide a bespoke service list with detail quotation.

我們的套餐價格起價為800英鎊(取決於服務,所需的產品和位置)。讓我們知道您的需求,我們將提供包含詳細報價的定制服務清單。

Do we need to pay a booking fee to book your service? 我們需要支付預訂費來預訂您的服務嗎?

Yes, we typically require a booking fee of 50% of the total cost for destination shoots. The remaining 50% is due 4 weeks before the shoot. For UK shoots, we ask for 30% upfront, with the remaining 70% to be paid 2 weeks before the shoot.

是的,我們通常會要求支付50%的訂金作為目的地拍攝的預訂費,剩餘的50%需在拍攝前4週支付。對於英國的拍攝,我們要求提前支付30%,剩餘的70%需在拍攝前2週支付。

Is there a time limit and number of shots? 是否有時間限制和拍攝照片數量?

It depends on the hours of coverage you need. In general, we shoot at least 40 photos per hour. After culling, clients can choose from at least 30 photos (per hour booked).

這取決於您需要的服務時間。通常,我們每小時至少拍攝40張照片。篩選後,客戶可以選擇至少由30張照片(每小時預訂)中挑選心怡照片。

(For Engagement/ Pre-wedding shoot) If the weather turns bad, can we pick an alternative date for the shoot? 天氣變差,可以改期嗎?

Well, it depends. We are open to discussing this. Generally, we encourage embracing the weather and the natural scenery. However, if it poses a risk to us or our equipment, we would prefer to reschedule. A last-minute change of date is possible if:

  • There is no conflict with other scheduled shoots.
  • We are still at the destination and can catch our return transportation on time. *Please note that there may be additional costs if we need to rearrange transportation and accommodation.

這要視情況而定,我們願意討論這個問題。通常,我們鼓勵接受當天的天氣和自然景觀。然而,如果這會對我們或設備造成危險,我們會傾向於重新安排日期。如果需要臨時更改日期,可以在以下情況下進行:

  • 沒有與其他拍攝安排衝突
  • 我們仍在拍攝地點,且能按時趕上回程交通 *如果我們需要重新安排交通和住宿,可能會產生額外費用。
Will the photos be professionally edited? 專業編輯照片程序是怎樣的?

There are two types of edits. The first type is colour edits and another one is detail art edits. We like to keep the edits reflect the real situations of your events, rather than putting the trendy ‘filters’ which may only look good for a few years. We will first cull and select the photos for colour tuning. Detail art edits process is available for the next process after colour tunning, we will discuss more when we build your bespoke package.

有兩種類型的編輯。第一種是顏色編輯,另一種是細節圖編輯。我們希望使編輯內容反映出真實情況,而不是只加上時髦的“濾鏡”,這種濾鏡可能讓照片耐看幾年。我們將首先選擇照片進行顏色調整。色彩調整後,圖藝精修編輯將是下一個流程,我們將在構建您的套餐時討論更多內容。

Can we print the photos ourselves? 我們可以自己打印照片嗎?

Yes, although the copyrights belong to the photographer, we grant the permission for clients to make copies of the pictures as long as those are for private use, not for resell; however, we are not responsible for the colour matching with the printer of your choice. We have cooperated with professional lab for years, who we trust and able to print the pictures with 99.7% colour accuracy (print based on our monitors). Most of our clients would order the album and album copies for families through us.

是可以的,儘管版權歸攝影師所有,但我們允許客戶製作照片的副本,但前提是這些副本僅供私人使用,不得轉售;但是,對於您選擇的打印機的顏色配置,我們不承擔任何責任。我們已經與專業實驗室合作了多年,我們信任他們能夠以99.7%的色彩準確度打印圖片。我們大多數客戶都會通過我們為家庭訂購專輯和副本。

Do you take formal photos in weddings (e.g. family and group photos)? 您是否在婚禮上拍攝正規集體照?

Yes, and we also have our own way to make group photos and formal shots look interesting and intimate.

當然,我們也有自己的方式來使合影和正式照看起來有趣且親密。

 

Is there any other cost other than the service price? 除了服務價格外,還有其他費用嗎?

Although we quote all-inclusive quotation, there may be extra expenses needed:

– staff food at weddings if the coverage required is more than 6 hours.
– your own flights and accommodation (for destination shoot)
– changing date and route after signing contract (which may cause an increase in travel expenses)

儘管我們報價是全包式的,但也有可能需要額外的費用:

–如果要求的拍攝婚禮時間超過6小時,請為員工提供食物。

–您自己的航班和住宿(用於海外拍攝)

簽訂合同後更改日期和路線(可能會導致旅費的增加)

Why you do not provide online preview photos? 為什麼不提供在線預覽照片?

We actually do provide online preview photos with watermark, however, for providing a full experience, we would love to show you the result in the reveal session. Clients will then get the digital copies of the photos (of their choice) and the download link for the videos.

實際上,我們確實提供帶有水印的在線預覽照片,但是,為了提供完整的體驗,我們喜歡預約時間向您展示結果。然後,你將獲得選擇的照片副本以及視頻的下載鏈接。

Is there anything we need to be aware of? 有什麼需要我們注意的嗎?

For health and safety and insurance reasons, we do not allow anyone who is not in our team to touch our equipment – even if they are well-trained in photography! So, although we know your friends are very helpful, please do not invite them to assist in carrying equipment or taking photos.

出於健康,安全和保險的考慮,我們不允許我們團隊以外的人觸碰我們的裝備,即使他們曾受過良好的攝影訓練!因此,儘管我們知道您的朋友會非常願意幫忙,請不要邀請他們幫忙攜帶裝備或拍照。

Why is it important to have pre-wedding shoot before the wedding day? 為什麼在結婚前拍婚紗照很重要?

Although the engagement shoot / pre-wedding shoot is optional, we strongly recommend it because:

1. It gives us a chance to get to know more about you, your style, your story and the rundown of your wedding.
2. It allows us to make sure we know what you are expecting in terms of both taking the photos and the style of edits.
3. It lets you get used to being around the camera and working with us to make memorable photos.

我們強烈建議您拍訂婚/婚紗照,因為:

1.我們有機會了解更多關於您,您的風格和您的故事。

2.讓我們知道您在拍照和編輯風格的期望。

3.它使您習慣於鏡頭並能易於與我們合作製作令人難忘的照片。

What information do you need to provide before your wedding day photo shoot? 婚禮拍攝之前,您需要提供什麼資料?

1. Time and location.

2. Restriction of the venues (e.g.Does the venue allow flash photography during the ceremony and the signing of documents?)

3. Logistics of the group photo section

4. Any special needs or planned ‘surprises’

5. Two contacts whom we can reach on the day

1.時間和地點。

2.場地限制(例如,場地在儀式和文件簽名期間是否允許閃光燈攝影?)

3.集體照清單

4.任何特殊需求或計劃了的“驚喜”

5.我們當天可以聯繫得到的兩個聯絡人

What happens if unexpected things occur? e.g. Natural Disaster? Illness? 如果發生意外情況會怎樣?如自然災害或疾病?

If such things occur during the photo shoot, we will see if we find an alternative, for example, changing the rundown. If we, unfortunately, need to reschedule the second half of the photo shoot, we do not charge any fee for booking the latter half. If we cannot schedule another date, we will reduce our price in accordance with our actual working hours, but unfortunately, the booking fee is non-returnable.

If a member of crew dropped out because of health or accident, we will arrange substitutes for your event.

如果在拍攝過程中發生此類情況,我們將查看是否找到解決方法,例如,更改行程。如需要改在另一天拍攝後半部分,我們不會收取預訂後半部分的任何費用。如果我們無法安排其他日期,我們將根據我們的實際工作時間降低其價格,預訂款項則不可退回。

如果團隊中有健康問題或發生事故,我們將為您的拍攝安排另外的工作人員。

Are there any restriction in selecting photo shoot locations? 選擇拍攝地點時是否有任何限制?

You can take photos almost anywhere with a valid permit. If you do not want to be stopped by security guards, we can help with the permit application. Normally the process takes at least a week. Please let us know the location for your photo shoot at least 30 days in advance. Clients are responsible for relevant permit fees.

您幾乎可以在任何地方拍照,只要持有有效許可證。如果您不想被保安人員中途阻止拍攝,我們可以幫忙申請許可證。通常,需要一周的時間。請至少提前30天告知我們您拍攝照片的地點。客戶將負責支付相關許可證費用。

Will you photoshop the background? 你可以修圖改善背景嗎?

We will edit away:
– rubbish bin
– fire exit signs
– unwanted people at the edge of the images

Unless it is necessary, we will not edit:
– sky replacement
– the crowd on the street / busy wedding 
– removing objects which appear large on the images 

Can you photograph and retouch me like a model? 你可以令我變成模特?

For ethical reasons, we choose to edit naturally. We will take away skin blemishes and anything temporary, like wounds, cuts, etc. If you are self-conscious about anything, let us know in advance during the moodboard-building process. We will avoid taking certain angles in this case. We maybe not able to change you to be a model, but we can show the best version of yourself on images.

出於道德考量,我們選擇自然編輯。我們會去除皮膚瑕疵和任何暫時性的問題,如傷口、割傷等。如果您對某些方面感到不自信,請提早在建立意念圖時告訴我們,我們會避免拍攝某些角度。雖然我們未必能將你變成模特兒,但我們會盡力展表現你最好的一面。

What kind of gear the team uses? 團隊使用哪一些裝備?

We only use full-frame cameras. We are also equipped with different lenses that allow us to get wide-angle, middle range and close up shots. For photography, we use flashes and different filters to create effects. For videography, we use LED light, mic with proper audio cable, stabiliser, tripod, slider to make sure we get good video and audio for editing.

我們僅使用全畫幅相機。我們還配備了不同的鏡頭,使我們能夠獲得廣角,中距和近攝鏡頭。攝影方面,我們使用閃光燈和不同的濾鏡來創建效果。錄像方面,我們使用LED燈,適當的麥克風,穩定器,三腳架等,以確保獲得良好的視頻和音頻。

Do you do commercial shoots? 你會做商業攝影及宣傳影片嗎?

Yes, please visit www.thesnapshotcafecommercial.com for our commercial work portfolio.

是的,請到www.thesnapshotcafecommercial.com 看我們的商業作品集。
Do you hold workshop? 你們有學習班嗎?

Yes, at the moment, we only do one to one workshop which will help individuals in particular things they want to learn. Workshops include: Basic camera control, theories and practice, editing, poses and emotions, lighting, composition and colour, day time and night time shooting techniques and hair styling & makeup. Please contact us to book your workshop.

是的,目前,我們僅開一對一的班。這將幫助個人在想學習的特定事物上學習。內容包括:基本的相機控制,理論和實踐,編輯,姿勢和情感,照明,構圖和顏色,白天和黑夜的拍攝技巧以及髮型和化妝。請與我們聯繫以預訂您的學習班。

Have a Chat

服務項目 Services:
Destination Pre-Wedding & Wedding Photography, Cinematography 海外婚紗旅拍,婚禮紀錄
Individual and Family Portraiture 人像,家庭照拍攝
Hair Styling & Makeup 髮型及彩妝
Gown Hire and Bespoke Gown Making 訂製婚紗及婚紗租借

地點 Locations:
United Kingdom, Hong Kong, Italy, Czech Republic, Turkey, France, Singapore, Bali
英國,香港,意大利,捷克,土耳其,法國,新加玻,峇里島

聯絡我們訂自助婚攝之旅 Talk to us today for your tailor-made package:
Tel/ Whatsapp/ WeChat/ Signal
+44 7542415261 Tina Au
+44 7447460808 Edward
Email: info@foreverlovejourney.com

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